Last updated: February 26, 2026
DartsLab ("we", "our", or "the app") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app. Please read this policy carefully.
We may collect the following types of information:Account Information: When you register an account, we collect your email address to provide login and authentication services. You may also optionally provide a username, profile picture, and location information for personalisation purposes.Device Information: Including device model, operating system version, unique device identifiers, and app version.Video Content: When you upload videos of your dart throws for AI analysis, we temporarily store these videos on secure servers for processing. Videos are associated with your account and can be deleted at any time.Training and Performance Data: We collect and store your practice session data, game statistics, training progress, skill assessment results, achievement unlocks, XP levels, streak data, and checkout route mastery to provide personalised training programs and track your improvement.App Usage Data: Such as crash logs, feature usage, session duration, and analytics data to improve the user experience and app performance.Camera Access: We require camera access to record videos of your throws for AI analysis. Camera access is only used when you actively choose to record a video, and you can revoke this permission at any time through your device settings.Payment Information: When you subscribe to premium features, our payment processors (Apple App Store, Google Play Store) collect payment method information and billing details. We do not directly store full credit card information.
We may use your information to:- Provide and maintain your account
- Process uploaded videos and deliver AI-powered throw analysis
- Generate personalised training programs based on your skill level and goals
- Track your progress across practice sessions and games
- Calculate statistics, achievements, XP, and streaks
- Enable gameplay modes and practice features
- Sync your data across devices
- Analyse usage behaviour to improve the app and develop new features
- Send service-related notifications and updates
- Identify and resolve technical issues (e.g., crashes, bugs)
- Process subscription payments and manage billing
- Provide customer support
- Comply with legal obligations
We take appropriate security measures to protect your data, including:- HTTPS encryption for all data transmission between your device and our servers
- Encryption of sensitive data at rest, including passwords and payment information
- Secure cloud storage with access controls and monitoring
- Regular security audits to identify and address vulnerabilitiesWe use the following third-party services for data processing and storage:Better Auth For verifying user email addresses for account creation.FFmpeg For video and media processing to extract frames from uploaded videos.Google Gemini 2.0 Flash (Google Cloud AI) For AI-powered video analysis processingSQLite for storing user profiles, training sessions, achievements, leaderboards, and friendships.Apple App Store / Google Play Store and RevenueCat: For subscription managementThese services adhere to relevant data protection regulations including GDPR and CCPA.Data Retention:Account data is retained while your account is active
Video uploads are retained until you delete them or your account
Usage analytics are retained for up to 2 years
Payment records are retained for 7 years for accounting purposes
When you delete your account, your personal data is deleted within 30 days, except where retention is required by law
We integrate the following SDKs and services:Better Auth : Apple In-App Purchase, Google Play Billing for subscription management.Google Gemini 2.0 Flash (Google Cloud AI): For processing video uploads and providing throw analysis.These services may collect device-related information. Please refer to their respective privacy policies for details
We do not sell your personal information to third parties.We may share your information only in the following circumstances:With service providers: Who help us operate the app (cloud storage, analytics, payment processing)For legal compliance: When required by law, legal process, or governmental requestBusiness transfers: In the event of a merger, acquisition, or sale of assetsWith your consent: When you explicitly agree to share information (e.g., sharing achievements on social media)Aggregated, anonymised data that does not identify you personally may be used for research, analytics, or shared publicly (e.g., "10,000+ users have improved their checkout accuracy by XYZ").
You have the right to:Access your personal data and request a copy of information we hold about you
Correct inaccurate or incomplete information in your profile
Delete your account and associated data via the in-app account deletion feature (Profile> Delete Account)
Export your data in a portable format
Revoke permissions such as camera access through your device settings
Opt-out of promotional emails by clicking unsubscribe or adjusting notification settings
Restrict processing of your data in certain circumstances
Object to processing of your information for direct marketing purposesTo exercise these rights:Contact us at [email protected]
We will respond within 30 daysFor EU/EEA residents: You have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.For California residents: You have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion.
DartsLab is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages.If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected], and we will delete such information promptly.
DartsLab operates globally. Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States, where data protection laws may differ.By using our app, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses for EU data transfers.
We use cookies and similar tracking technologies on our website and analytics tools in our app to:Remember your preferences
Understand app usage patterns
Improve performance and user experienceYou can control cookies through your browser settings (for our website) or opt out of personalised advertising through your device settings:iOS: Settings > Privacy > Advertising > Limit Ad Tracking
Android: Settings > Google > Ads > Opt out of Ads Personalisation
We may update this policy from time to time to reflect changes in our practices, features, or legal requirements. Updates will be posted within the app and on our website at privacy-policy.dartslab.appThe "Last Updated" date at the top of this policy will reflect when changes were made. For material changes, we will notify you via:In-app notification
Email to the address on your account
Prominent notice on our websiteYour continued use of DartsLab after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have any questions, suggestions, or requests about this Privacy Policy, you may contact us at: [email protected]
AI Video Analysis: When you upload videos of your dart throws, our AI processes them to analyse your technique (stance, grip, release, follow-through). Videos are:Stored securely on encrypted on your device
Processed by AI models to generate your technique scores
Accessible only to you within your account
Deletable at any time
Not used for advertising or shared with third parties
Not used to train AI models without your explicit consentThird-Party Links: Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.Do Not Sell My Personal Information: We do not sell your personal information. If you are a California resident and have questions about this, contact us at [email protected].
By using DartsLab, you acknowledge that you have read and understood this Privacy Policy.